FAQ - Frequently Asked Questions

  • Are the bails soldered?
    • Yes all bails come torch soldered for a sturdy weld. 
  • Does your silver tarnish?
    • .925 Silver does tarnish over time depending on the exposure to moisture and chemicals but can be easily removed and returned to the original finish using a rogue polishing clothe. 
  • What is your return policy? 
    • You can read our full return policy at https://www.seashurjewelry.com/pages/return-policy-sea-shur-jewelry-satisfaction-guarantee
  • Is "x" item in stock?
    • If an item is in stock, the word "available" will be displayed next to the number when selecting the metal option of your choice. If you do not see the word available and you need it by a certain date, send an email to sales@seashurjewelry.com and we will see if we can accommodate your request. 
  • Can you do custom engravings?
    • Yes, we can accommodate custom engraving requests for an additional fee. Please send an email to Sales@SeaShurJewelry.com
  • Can you make larger or smaller versions of existing pendants?
    • In most cases we can accommodate size changes but you will need to contact Sales@SeaShurJewelry.com
  • How do I know what size will work best for me?
    • I find that holding a ruler up to your chest while looking in the mirror will help give you a good idea of how the pendant is going to look on you in regards to the size. 
    • All of the sizes are displayed on each individual item listing. 
  • How do I know what length necklace will work best?
    • Cut a piece of string of fishing line to length to get a general idea of what size is best for you.