Shipping policy

Sea Shur Jewelry — Shipping Policy

Item Availability & Production Times

Each product listing displays a quantity if the item is in stock. In-stock items (both pendants and necklaces) ship within 1–3 business days.

If no quantity is shown, the item is out of stock:

• Pendants are made to order and typically take 3–4 weeks to produce and ship, sometimes longer depending on demand.
• Necklaces are ordered from our supplier and typically ship within 4–5 business days when out of stock.

Orders are fulfilled in the order received. Production and restock times may vary.

Order Changes & Combined Shipping

• Address changes are not permitted after purchase. Please cancel and repurchase with the correct address.
• Combined shipping is not offered. Add all desired items to your cart before checkout.

Shipping & Tracking

• Flat rate shipping is available at checkout. Free standard shipping on orders over $200.
• Tracking information will be emailed once your order ships. You can track your order at USPS.com or UPS.com.
• Orders over $100 require signature confirmation upon delivery.
• Your selected shipping method determines delivery time after the item is produced and ready to ship.

Lost or Stolen Packages
If tracking shows "Delivered" but you haven't received your package, email us at Sales@SeaShurJewelry.com. We'll file a claim with the carrier (this process can take time). Refunds are not issued for packages that tracking confirms as delivered, but we will offer a replacement once the investigation is complete. Mail theft is a federal offense and is taken seriously.