Return Policy | Sea Shur Jewelry | Satisfaction Guarantee

Our satisfaction guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with an exchange or full refund. *Some restrictions apply*

  • Items that were made to order "not in stock" are subject to a 15% restocking fee.
  • All exchanges must be in new condition, in original packaging.
  • All Returns will be credited back to the card in which it was purchased.
  • Merchandise that has been altered in any way is not returnable.
  • Return Shipping is only covered for items deemed defective. **THIS DOES NOT INCLUDE TARNISH** Tarnish is to be expected with .925 sterling silver and requires cleaning from time to time. 
Non-Refundable Items
  • Special orders are final sale and are not eligible for a refund.
  • Items that became damaged after delivery.
  • Engraved items
  • Item(s) shipped over 14 days from the date received.

 

Contact Sales@SeaShurJewelry.com for item repairs.