If an item is in stock it will say the “available quantity”
If an item does not show a quantity available then it will have to be made. All pendants take about 3-4 weeks to be made. We ship them in the order they come in and as soon as possible.
Most of the time in-stock orders will ship out the next business day but it may take up to three business days before an in stock order ships out.
Necklaces do not require the 4-5 week production time. If it is not in stock it will typically ship within 4-5 days.
**** Occasionally there are minor errors in my inventory count so if you are expecting it to ship immediately please email me to double check my inventory count. If you order something I don't have in stock, I will do my best to email and notify you****
We do not allow the change of address after a purchase. You must cancel and re-purchase to make any changes in address.
We do not allow the combining of separate orders, make sure that all of the items intended to be purchased are present in your cart with the correct selection.
Sea Shur Jewelry / DShur Creative Studios is not responsible for any delays that impact delivery dates or transit time once the package has left our location and cannot be held accountable due to delays caused by, but not limited to, carrier service interruptions, inclement weather delays, acts of God, derailments, stolen packages, etc.
Our shipping rates are based on the weight of the items in your order. To calculate the exact shipping cost of your order simply add the items you're interested in to your shopping cart and update to the desired quantities. At the bottom of the shopping cart page there is a shipping calculator. Simply enter your State and Zip code and then click the apply button to see your shipping cost.
Order Tracking Info:
You must provide an email address to receive tracking info which will be sent as soon as your item ships. To track your order visit one of the following websites:
For USPS Shipments:
For UPS Shipments:
For FedEx Shipments:
Lost or Stolen packages:
What should you do If the tracking number provided shows it having been delivered but you didn't receive the package? Please reach out to use via email so that we can begin the process to track your package with the shipping provider. We will open a case with UPS or USPS but this does take some time. We unfortunately can't issue a refund on lost or stolen packages we can only offer a product replacement. Mail theft is a federal offense and is taken very seriously. Any order over $100 will require signature confirmation.
For order inquiries or general questions regarding shipping info please email us at Sales@SeaShurJewelry.com